Privacy Policy
Last updated: September 2, 2026
This policy explains what Water Damage Costa Mesa collects through waterdamagecostamesaca.com, why, and what you can do about it.
What We Collect
When you submit a form, we receive what you type into it. That is your name, your phone number, the type of water damage you are dealing with, and, where you give it, the property address or cross streets. If you download our guide, we receive the email address you enter. Where you have used the cost estimator before submitting, the inputs and the resulting range are included with your enquiry so the contractor has that context.
Separately, we collect standard analytics through Google Analytics 4: pages viewed, time on page, approximate location derived from your IP address, device and browser type, and how you arrived at the site. This is not tied to your name.
Why We Collect It
The details you submit are used to respond to you and to connect you with a restoration contractor who covers your area and handles that kind of work. Analytics data is used in aggregate to understand which pages are useful and to improve the site.
Who We Share It With
This is the part worth reading carefully, because sharing your details is how the service functions. To act on your request we pass your contact details and the information about the property to one or more independent water damage restoration contractors in our network. Those contractors may then contact you by phone, text message or email about your enquiry, and we may be paid a referral fee.
Once a contractor holds your details, their own privacy practices apply to how they handle them. We do not sell your information to unrelated third parties, and we do not pass it to anyone beyond what is needed to respond to your enquiry and to run the Website.
Cookies and Analytics
The Website uses Google Analytics 4, which sets cookies to measure usage. You can block or delete cookies in your browser settings, and the site will still work. We do not run advertising cookies or third-party trackers beyond analytics.
Form submissions are processed by FormSubmit, a third-party form-to-email service, which handles the message in transit so that it reaches our inbox.
How Long We Keep It
Enquiries are kept for as long as needed to deal with your request and for our own business records. Analytics data is retained according to the Google Analytics settings for the property.
Your Choices and Your Rights
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Requests can be made by phone on (714) 386-1344 or through our contact form, and we may need to confirm your identity before acting.
Residents of California have specific rights under state privacy law, including the right to know what personal information is collected and how it is used and disclosed, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising those rights. We do not sell personal information as that term is generally defined, and we do not use it for cross-context behavioural advertising.
If you no longer want to hear from a contractor who contacted you, tell them directly and tell us, and the contact will stop.
Do Not Track
Browsers vary in how they signal a tracking preference and there is no single accepted standard for responding to those signals, so the Website does not respond to Do Not Track headers. You can control cookies through your browser and through Google's own analytics opt-out.
Children
The Website is intended for adults and is not directed at children. We do not knowingly collect information from anyone under 18. If you think a child has submitted something through the site, contact us and we will remove it.
Security
The Website is served over an encrypted connection and form submissions are transmitted over HTTPS. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, and you should avoid putting sensitive information such as financial details into any web form on this site. We never ask for payment details through this Website.
Changes To This Policy
This policy may be updated. Revisions appear on this page with a new date at the top.
How To Reach Us
Questions about this page can be raised by phone or through the contact form:
- Phone: (714) 386-1344, answered 24 hours a day
- Online: the form on our contact page
Water Damage Costa Mesa operates as a mobile referral service across Orange County, California, and does not maintain a walk-in office.